Return/Exchange Policy

ALL SALES ARE FINAL

Refunds:
- When you download the software and are sent a license code or are shipped the software, it is considered to be 'Opened.'
- Opened software cannot be returned for refund, regardless of the delivery method.
- Defective software will be replaced with a working copy of the same title, subject to availability.
- With our software products, you have the chance to “try before you buy." For this reason, our refund policy is restricted to replacement of goods damaged in shipment only.
- Damaged CDs may only be exchanged for the same product within 30 days of purchase by sending the damaged product to the return address on the package. Please email us at info@healthengage.com if you need the address to return the damaged item to.

Payments:
- If your payment is returned for insufficient funds, you will be required to pay all bank fees and any collection and/or legal fees required to collect the full amount.
- Payments returned for 'stop-payment' or credit card 'charge-back' will be considered fraud, and you will be prosecuted to the fullest extent allowed by law. The governing laws of the State of Virginia, USA will apply, in addition to United States Federal Law, United States Copyright Laws and International Copyright Laws.